Knowledge Base

JavisBot Knowledge Base supports uploading document to enhance knowledge. The information is only available for the bot and does not permanently alter or train the underlying model.

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What is Knowlwdge Base

The primary purpose of a knowledge base is to enable computers to simulate understanding and to provide users with relevant, useful information based on their queries or actions.

A knowledge base can contain facts, rules, policies, procedures, and relationships between concepts, typically organized in a way that a computer program can interpret and use.

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Create Knowlwdge Base and upload text document

• Log in JarvisBot.

• Click the Knowledge Base tab.

• On the Knowledge Base page, click Create.

• Enter a name and description for the Knowledge Base, and then click OK.

• On the Detail page,click Upload.

• Select local document to upload, and then click OK.

Uploading format: JarvisBot supports adding data from local files only in the format of TXT.

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Use Knowledge Base

You can establish a connection between an existing Knowledge Base and a bot to control what answers go in.

Users can just ask a question and get a quick and relevant answer.

Link Knowledge Base to a bot

• On the AIBot tab, select the bot.

• Link Knowledge Base to a bot. For more details,see .

Note

• You can only choose one Knowledge Base linked to a bot.

• When the bot is disabled, the relevant answer in the document will be not recalled although the Knowledge Base is added to the bot.